Our return policy allows for returns within 30 days of delivery. Items must be unopened and unused to be eligible for a refund. No exceptions will be made. Customers are responsible for return shipping costs unless the return is a result of our error. Refunds will be issued upon receipt and inspection of the returned items.
What if I bought the wrong bag size? We would be happy to exchange any bags that are unopened and unused within the 30 day period. Customers will be responsible for paying the price difference plus a 10% restocking fee.
Undeliverable Orders: Any orders marked “undeliverable” will be destroyed and no refund or replacement provided. This also applies to any shipments that have been refused. Please ensure a valid address is provided at checkout to prevent your products from being returned marked “undeliverable”.
Filled sandbags are not eligible for return, they are final sale only.
For further questions about our return policy, please contact us at (204) 237-8510.
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